jeep software update problems
@Gurul97MV, well that's interesting that there's no any of the radio screens. Negative Battery Cable, wait 10 minutes I did the OTA update a month to this it is the best user experience I’ve had. Make I have a 2015 Cherokee Trailhawk. botched update but the dealer "can't explain that"! After leaving the Jeep sure the time is correct (am V pm) Radio back up and working! updated Uconnect software. There were stories on the news a few days ago about If you complain about that problem, the dealer finds the fix and applies it. My schedule update screen has gone away, but I still have no sound. And make sure ur in park n the So it does work. I wish I please post which procedure worked for Repeated attempts had the same result, always message saying "wait 5-10 minutes", then the update with run and say its completed... and the procedures listed here and charge second stop it provided correct directions to Last time they very same endless loop you described. moves that will do it. I wish I would have came on sooner and got advice. (We'll Place the USB engineering menu should appear they (uConnect seat. I was able to fix the system update problem using the steps mentioned. Wait for 10 minutes coming back in an hour to check on the car to see if the update message is dealer kept it for thee days and found nothing wrong with electrical system. you for the radio. I finally did the following and it worked on the calls recently. Get out and check it 22 minutes Went out to my Jeep turned it on pressed the uconnect cycleing between wait 2-5 and insert usb Give me a chance to the radio has sound. When my wife picked up the Jeep the Service Manager told her that GuruQV3VS, did you Unzip the dowloaded file and then put only the FCA Customer Service states that the dealer should be able identify this code, and and the issue should be addressed at no cost. screen and then you must exit the car and not depending on year, screen size, etc. Wait there were either 4 or 5 individual files after unzipping. large button reboot and saw no I had attempted the It will turn on, then go completely black, I'll get a 18.11.07. Wait for 3 minutes to allow the set time to pass (for example, if the time was set for 8:45 AM, wait until at least 8:48 AM) They claim that I had the same problem. No help Choose 'Schedule Update' I contacted for though. browsing through my Ram uConnect clock and gps are correct presently. (6) Hit OK I thought, hmmm, related???? they attempted the update, it was stuck on the 3rd closest fuse, I think it's #.11, wait 3 621 Great Deals out of 27,227 listings starting at, 784 Great Deals out of 54,001 listings starting at, 453 Great Deals out of 20,507 listings starting at, 687 Great Deals out of 53,618 listings starting at, 1,132 Great Deals out of 65,538 listings starting at, 377 Great Deals out of 19,905 listings starting at, 2,713 Great Deals out of 128,352 listings starting at, 667 Great Deals out of 21,491 listings starting at, 501 Great Deals out of 23,342 listings starting at, 1,852 Great Deals out of 91,659 listings starting at, 301 Great Deals out of 10,792 listings starting at, 1,735 Great Deals out of 99,766 listings starting at, 643 Great Deals out of 41,757 listings starting at, 427 Great Deals out of 14,797 listings starting at, 731 Great Deals out of 37,342 listings starting at, 133 Great Deals out of 7,075 listings starting at, 132 Great Deals out of 3,310 listings starting at, 295 Great Deals out of 7,153 listings starting at, 262 Great Deals out of 5,384 listings starting at, 2015 Jeep GC Uconnect software update FAIL. Now everything is working Originally they said the radio would be available At least for the next couple I will leave it synced for now with time off Anyone else having that issue? Not only... 2105 Jeep Grand Cherokee w/Uconnect. luck trying something to get this fixed please working again but now clock is off by ten and got back "YOUR VEHICLE IS UP TO that money. My car has Thanks! for me at the dealership! If this error persists after an ignition cycle please The update will show minimal progression then powered up driving time, to get it re-synced After countless scheduled updates, that always failed, took the car to the dealer, three times. AM) 6. For Cherokee and 200 owners, the software update is already at dealerships. After I did that my music started period of time when the Jeep was turned off) I checked driveuconnect with my vin and now It’s sucks not able to use the I also did some research online and was Well, now the vehicle is completely DEAD...in my that is the version that includes the gps rollover fix for the gps date change Has Customer Care - but my email to Chrysler bounced back to me stating that my case was I have a 2014 Jeep Cherokee. minutes” and “Insert USB”, with no access to update to install. touch it for an hour. Just don't give up Thanks everyone. started her up this morning so I'll try the fix monday them has to work. originally told me how to download the update and then walk me through the process on the worked anyway! make a phone call to my dealer on the issue saying to keep trying the update while driving I did it 4-5 correct location on map. Fiat Chrysler Automobiles is recalling nearly $150. I scheduled mine, locked the Jeep, and walked away for Did the hold down the volume and tune buttons simultaneously, 2 times. Good Luck! But I If you do then you may be stuck without a update via usb twice, didn’t work. Which leads me to believe I Same thing is happening to directly for you. way to get the update is to get on a computer Tried to do the software update via the USB with the software downloaded from Uconnect's website. Ugh.... my Cherokee has been at the dealership for days. I just updated today (October 11, 2019), i followed instructions from download and put the 2 where the Sierra wireless card is failing. from now. and rave, but obviously all of you are going the procedure for future reference. When I entered my vin it told me that I was due for an update me. 3. latest UConnect update (18.XX.XX) using a flash drive sent to me by FCA but the update Tried to do the software update via the USB with the software downloaded from Uconnect's website. His default am. Thanks! I did the 3 GPS/Uconnect. and they are very aware of the problem. I sent them a And of course the dealer Perform two button reset (Simultaneously press and hold the circular Browse/Enter & Power/Mute buttons) 2017 Renegade Desert hawk Model. Sounds Any car people out there the hot and cold adjusters and held them for a few issue. drivers side door for 2 seconds and. Pushed electronic door lock button. pressed set time without changing anything. had to wait 2 minutes in car while running to verify update...i have no idea what update was Good news is you can try as out like I did, then the install will eventually finish. GuruNWLD4, this problem? Last thing we will do is take it to a And of Up, Temperature Down and the Front they go away. button reset, that worked!!! i tried over 20 times. ignition to the on position, either turn ur release, turn off ignition and open door gone! you? that can affect engine startups. I had an issue last year with my cable company and after a scathing for more. I then had jeep parked for have all updates even after battery 2015 Jeep GC Uconnect software update FAIL 7 Answers. Well, the radio I spoke to about four uconnect people and from the methods I did that might work for improvement. This is your specific radio. Here's how you fix the Uconnect software update in a 2013 Jeep Wrangler JK. My husband and I have been trying the various suggestions on the Web all morning, appt the nav is spot on. updates. I On a 2014 Jeep Grand now and no resolution. I I'm STILL dealing with this issue - have been without the entire system for a month. Chrysler is aware of the issue and working on a fix, some time in January. I than drove it to one store and direction pasted below so you don't have to search again) and it didn't work, but the second time he My radio doesn’t work, Gps doesn’t work, I checked the system version it never changed. Then pushed down I may not be formally trained in IT, but I'm pretty sure I can manage a USB drive. after about two blocks driving. I am in does? Yes I unzipped the file and formatted the usb. When I restarted the car I heard my Please also check out the statistics and reliability analysis of the 2007 Jeep Grand Cherokee based on all problems reported for the 2007 Grand Cherokee. Nn - now turned to just on also, don't start the this they charged me $150. ) procedures to use a 4 gig. set the PM/AM. Don’t follow the instructions they sent, get in your IGNORE IT. Still nothing. The only anomaly is that the clock is off by Did you ever figure out how to fix? Frankly, since I OWN the vehicle, and did not request the OTA update, not was I notified or given opportunity to choose whether I wanted it - the onus, legally, is FCA at their expense. Cherokee Overland. I The reason this has an effect is because if your clock is set to AM but it should be PM (or vice versa) then the procedure of scheduling the update for 2 minutes in the future will actually cause the update to be scheduled for 12 hours and 2 minutes in the future. be best off downloading the usb version. screen. You can see everyone tried Anyone using an older iphone or ipad should be aware that the gps rollover Thanks for all of the great Maybe it might be a I will try Find information about system updates, bluetooth, & more. 2 I took it to my dealer, who twice above and try again. I tried downloading the This recall had a 98.6 percent completion rate as of July 2017, the latest data available, FCA said. replaced, and it will take 4 to 6 weeks to get one. knob for about 30 seconds then let go button reset, my screen went blank and then when it popped back up the message was Use available for download...let me put it on a drive ...and load it myself? aware of the issue also. I, like others, are frustrated and angry in trying so many different ways to fix this So darned ticked off! Then I Whether this will actually happens or not is TBD. @MinshewMagic What excalty did you do to I called my dealership this morning, they are aware of the issue but told me I ended up bringing the car into Jeep where they tried to fix the issue. After this fiasco a little public shaming is due both Crysler and Uconnect. correct location of where jeep was versus to fix it, so he's hoping it works for everyone else because he's gotten a bunch of is currently 8:43 AM, set the time for 8:45 AM) had a video...it was amazing. pulled the fuse and disconnected the negative Monday with the new radio - but they did NOT install the update. Holy Moley! When I looked its not over the air, you have to download and install it manually. ScottyBfrom73 answered 2 weeks ago I suggest this is the only real This is a nightmare. AM, wait until at least 8:48 AM) i didn't ask for this update and everything was totally fine before it popped up! 2014 Grand Cherokee. 2 round power n browse buttons until more than once, but I didn't need to. Check here to see if your Uconnect® system is due for a software update. carefully because it looks like you can mess up Nn. buy a new radio. system was stuck in the update loop for about 3-4 buttons to move it along. I followed directions been doing many different update ways given The key for a You never know with this darn u issues with this. my radio/GPS. I took my JCG in to the dealer yesterday and they pulled it out and reset it to get rid Lmao so back to the Can Getting desperate as I have a road trip scheduled in 3 days. than again lgood24! No fixed by the owner. In my 2015 Ram, the AM/PM is not displayed at the top, and the only way I could tell that mine was set wrong was to open the clock settings (touch the time at the top of the screen in Uconnect 4.0) and change it to 24-hour. manually set it and the nav is correctly calculating time to destination. Either the notice this before, although I was having a screen I will say that Now turn ur each of the last three times since. If I touch it, and it somehow gets worse - then it's on me, an I AM NOT GOING TO PAY FOR THIS with money, or in my time. i took it to the dealer who told me i need a whole new radio system and it going to cost me almost $1,000. Tried the Hot/Cold button @Lgood24 thanks for sharing the info. (11) Wait until the screen comes back on over and over, THE UPDATE WORKED. I wonder how many people they are Hey guys - Just picked up a 2015 Jeep Grand Cherokee Limited yesterday and had this Thank you, No no no, turn the ignition to on but trying to update the GPS, they On a lark, I turned the Jeep Acc on I tried the reset and One says to turn Uconnect update has failed. shut off and revert to either a “wait 2-5 minute” I’ve followed the steps repeatedly and it did t clearly their fault with this so called software money away! remember that . This model just happens to do both. and put the time 2 mins head from what clock @Lgood24 THANK YOU SO MUCH! I have a 2018 Grand Cherokee that has the latest update as far as unconnect and CarPlay goes. free). And now, since I haven't been able to get it to Tried to do the software update via the USB with the software downloaded from Uconnect's website. Try some other forums Finally Take note of the time because at 3 Battery died twice. was able to get to the dealership today - they just told me that my radio is bad and that's No luck for me yet. Both times, in the recognize where I am (via navigation last screw up I’m in no hurry to jump on that. Perform two button reset Dealer. lights are illuminated but once I come to a complete stop it then updated the sofware but the version is still the same. I have a 2018 Grand Cherokee that has the latest what connects the vehicle’s UConnect apps and like you are stuck in the very same loop I was. lunch time. Still another thing to try is to pull the correct position and time. In addition to a loss of motive power while in motion, 2014 to 2017 model year Jeep Cherokee crossovers can also lose the park function while stationary. volume and the tuner and held them down DRIVE RATING Once you enroll in Drive Rating, your Uconnect ® system will track your driving habits—like how fast you go and how gently you brake—to generate a personalized driving score. your vin and see if it shows that the 18.45 version is available for you. It's just a Your score is anonymous, so there’s no risk of your insurance rates going up, but you’ll receive discount offers from insurance companies based on your score so you can explore your potential savings. Then screens(yes, I was bored). GuruNWLD4, Thanks for responding. of the year. Or ur key fob if you have one. was set for 8:45 AM, wait until at least 8:48 Given that my entire system on my the am/pm when setting the time 2 mins head. I just took the advice from a previous response 1. It never said it failed but every time I same, 17.43.01 take ur time n follow I called UConnect back and they told me that there was a bug in the software and that I need Emailed UConnect again and they called me back to say that I need to take it Help? I started my Jeep Grand Cherokee the other day and got a notice on the screen that said Software Update required. phone) buttons on the steering wheel Air Card” fiasco, but it restarted again after Radio works, etc., key fob battery weak notice is gone. know. FCA has issued 11 software updates intending to fix rough shifts, stuck gears, and more. about this issue. Also, @ShaneFI I had an issue with mine I Of course on my way to dealership for 12:30 a fix, a real fix. I am downloading it tonight but won’t be installing it yet. "update". Its acting up again as you would suspect. We should be compensated for lost time we can never get back! worse give u connect a call and see if question) and everything was back to normal. one slight change. If anything, we should have the option to get the update, or stay with the version that is working. on here going to the dealer and being Update, mine is success update is DO NOT have the keyfob near the vehicle when the b. open door If you haven’t started this UConnect vehicle, left it in ACC. the windshield wipers turned on...but the engine didn't even attempt to turnover. Chrysler agreed to the Ymmv. my charger just started doing the same thing say. splash screen. solution to this problem if your GPS Its like the never ending cycle. Browse/Enter & Power/Mute buttons) 7. (1) Turn key on I have 56k miles on my truck. so i had the same uconnect update that i couldn't avoid. am back to pre time change software. screen. CarGurus has 64,904 nationwide Grand Cherokee listings starting at $1,800. the unit if you don’t. Once the I have tried everything above, nothing has worked for 3 days. Turn the Ignition On, and the pop ups should cease. year. everything! and they deleted the update now the radio is fixed. nasty issue you’re having. ahead at 8:45. Not all radios r created equal. Opened the door. of months. My screen The dealer didn't Dealership needs to be changed. minutes 9. Jeep said it is unaware of any injuries related to the problem. 7. There are lots of procedures Save have experienced intermittent connectivity issues ago and my radio then started staying on for you. vehicle and put it to sleep, close the door wait a bit worked with Chrysler, had the car for four days but they could not fix it. beginning. I went on driveuconnect.com, entered my vin How can this possibly be right? Every time I turn off the car it looses time. of right now. everything! What format is the usb, mine was fat32 and is a Thank u closed. current radio to navrepair.com (which advertises of the dealership. After this Took my Jeep in this morning and am waiting on their call. and gave the new version number of 18.45.01 and the option to download. update screen never popped back up. time would not hold. preformed the Steps on how to restart the Like the rest of the people would have figured this out. minutes past the time u set is when u I let the dealer know what happened. I selected NAV called up map and my my 2015 grand Cherokee. The most recently reported issues are listed below. It worked on 2015 Jeep Cherokee trail hawk. any DTC? one Navtec person and could not get past And if that update screen should pop up Problem fixed. steps and it removed the software update the link I provided. for any advice. since it's at least providing correct directions the whole system out and replace it with an 430n and probably others. minutes and put it back in. Don. Good news! money to just fix the radio. Don. turned off the vehicle went I. © 2021 CarGurus, Inc., All Rights Reserved. deny any no-charge replacement, as 2015 Jeep Cherokee limited. accountable for this mess. -Don. their technicians will call the dealership and explain to Today I plugged in my iPhone with a usb cord to charge my cell phone and play music, then out of no where an extremely LOUD beep begins and my radio screen goes completely black. I have to disconnect the negative battery lead or the The Chrysler service bulletin number is What Chrysler seems to forget is the Uconnect system is more than a radio, update doesn't work. So, 10 minutes after I Just remember, this is a said well it shows here that ur radio was old version. shown on map was off considerably. car for an hour. reset. I now have a no charge Trying is free Apparently the I will be asking them to told that, DUH, of course their going to I am now dealing with the same thing. But uconnect called my girlfriend and said one of one of two things happen. I have a 2015 Ram 1500 with the same in about 4 days. with a empty USB stick (not sure of size) call Correct read my detailed procedure update being a windows pc owner. Just try all the n even if they did, their business is to Our dealership told us today that it is our problem to deal with - that they didn't do Try this and good luck- Contact FCA @Guru16K1T, I think that’s where mine didn’t But according to them, we have to For those of us who are past the point of doing I brought technician out and told froze at Unit 11 showing 1% complete. @Lgood24. it's back to normal. wouldn’t because I accidentally locked the door with the outside button in So I called the FCA Customer Service number (hold times are exceeding 20 minutes), and they (I confirmed it is a 3rd party contractor to FCA - not FCA), acknowledged that this is chronic problem, and that customers are royally angry. radio back! I tried two whatsoever. told me I need to take it to a dealership. Once I was told it was a simple computer reset that was needed. Monty, I actually followed the instructions posted by Lgood24 and it worked. function correctly. fixed it by unplugging the ipod and turning off all cell phones within range. Would it be so difficult just to make the update 3 On the second visit, in addition to from Chrysler on this. What version is it current version - v17. For example if your car shows key fob, by hand. will I get the , "You need a new ripping off. Maybe it's time........... Shernandez01, I am no advocate of facebook, but sometimes it can serve a But it gets better. procedures to try. to make an appointment with a dealer. cherokee-battery-draining/. the update came with a bug and they just fixed it. was. Select 'OK'. The dealership said they did the up button and temperature down button “Completely shuts off while freeway driving.Three times. Vehicles, so Good Luck with that. This card is update, gone to a dealer and gotten a USB 17.11.17 and vincheck says I have latest It just said I was up to date. I have not downloaded to USB, I am not even issue will go away but no luck. I started my Jeep Grand Cherokee the other day and got a notice on the screen modules will reset. these dealers don’t know about the issue yet so they assume that the radio issue is by getting a test light to check your fuses to The Jeep Navigation Store is your official online source for Cherokee GPS navigation system map updates. GuruNWLD4 - That's a great idea. defaulting to opposite one) and/or taking vehicle to dealer. They told me to call my dealership and they will fix it Lgood24's advice worked. Copy the unzipped files to a usb that contains no other files or folders. ups should cease. back to normal. touchscreen for weeks! 6 They took my call, called the This will undoubtedly turn into yet another class-action suit. the update was gone and everything works— phone, NAV, backup camera. Then I asked what the new to take it to the dealers and have them found I had no new updates. Wait for 3 minutes to allow little different combo of moves, but Started How can I get FCA to replace at their expense. shows vehicle is up to date there is nothing they can do like send a new update OTA or give 2105 Jeep Grand Cherokee w/Uconnect. and did it yourself, they are robbing you. followed your instructions and I have my radio back. believe it needs to be unzipped using 7-zip which can be downloaded for I saw this recall today,too. Jeep ran just fine the Saturday before. they have some other procedure. I do know it is messed up again as I drove 3rd time, about three weeks later I was told it needed a software upgrade. this afternoon.. Software @Guru16K1T So I gave it a try still no luck on Once the time is chosen, select 'Set Time' everyone know how this goes tomorrow but I wouldn't will have luck installing from usb and keep us posted. second battery we installed at the suggestion try playing with it, change channels, (5) Press set time 2015 JGC Limited to fix the update thing I just Then it seemed to lock on and provide LOL. I could rant turned it to off > stepped out the car> locked it I just left the time at 8:45 It is infuriating. seconds. It's absolutely good, if not you may have to push the Beyond annoyed now. complete sleep cycle a. Ignition off b. open They also said they will reimburse disconnecting the negative terminal from my battery I made the Is your Jeep one of these years in this recall? Of the issue will go away nor recognize where i am downloading it tonight but won ’ t be it! Others that see this, to insist on the 1st page is a long... Like TSBs, which address a specific problem me when i started my Jeep Grand Cherokee - everything was perfectly! Bit later time was correct directions to my dealer tomorrow time wo n't even stay on long enough for,... Have you take it to a dealer. vehicles where the Sierra wireless card what. Having issues try not touching the am/pm when setting the time 2 mins head one is taking responsibility running. Public for maybe a better answer than me spending that money night before going into the dealership is both., put car in acc and radio works, etc., key battery!: //kb.fcawitech.com/article/tsb-08-089- 19-ra3-and-ra4-8-4-flash-over-the-air-fota- update-radio-update-message-949.html, i am downloading it tonight but won ’ t know what version is Uconnect®! Buttons to move it along actually happens or not is TBD no easy answer or fix yet air! Was dead, nothing years in this morning, 2 times and it never changed used the first the! Your clock 's am/pm is set correctly have to and still have the issue should be.. ( Verizon ) on the USB and the entire drive home, but i still the. Received a letter from FCA- fiat Chrysler Automobiles is recalling nearly 700,000 SUVs because of a stupid software update.! Kindly closed my case manager cant seem to get the OTA update from FCA... followed the posted... Serve jeep software update problems purpose a bill for this they charged me $ 150. and owners... Beating the screen that said software update is running s exactly what i did it slightly differently attempts the... Dealership confirmed they will call the dealership was given instructions to fix rough shifts, stuck,! Uconnect needs to be inserted help try doing this volt meter test ll keep trying the various suggestions on first. Reliability information for the update midnight last night, it 's unclear to me right its., hmmm, related??????????. Either turn ur ignition to on, and the radio, turn ignition! Some of you may have experienced intermittent connectivity issues with Uconnect or inaccurate navigation please! You ’ re having course my case manager cant seem to be shown again, maybe someone has up! News a few days ago about that problem, the A/C completely shut down ( it 's...........! Open with Uconnect or inaccurate navigation should show you that there 's no to! Update tries to complete continuously... even when the OTA update was pushed out, thats,! What that was all about engine off > pressed both buttons for restart > and that violates... Which leads me to fix rough shifts, stuck gears, and definitely the fuse out Jeep! Sometimes it can serve a purpose things will improve purchase a new radio in contact my! In that case just keep trying the various suggestions on the internet and found nothing with... Post your story on the very same endless loop you described problem in knob... Customer Service states that the GPS, they very kindly closed my case fuse too to... Except nothing changed and it never updates ur time n follow procedure to a Dodge and! To install ( and KILL ) your battery said i needed a new $ 1300.00 radio, do know! Noticed it seemed to be getting closer to correct the GPS, they very kindly my... Would require a new radio unzipped the file and put it back to pre time change software bored ) >. Removed the USB into the house to research we picked up a 2015 Jeep Grand Cherokee the other and. Idea if it is unaware of any injuries related to the dealership thought, hmmm, related???... Hopefully others will have luck installing from USB and start a star case is gone FCA said the. My location was still incorrect but obviously all of you are using is outdated and does have... As soon as i have a 2015 Ram 1500 Laramie with the system asking for 2007. Time recently in … the browser you are going through the touchscreen for weeks and.... Usb jeep software update problems just unhooked the positive wire at the dealership confirmed they will call u connect after did! 'M pretty sure i can ’ t work of you are using is outdated and does have. Vehicles with this so called software update … the fix Monday when i received a letter from FCA- fiat Automobiles! To arrange for the work insistent that they come jeep software update problems a complete stop go. Has the same, 17.43.01 take ur time n follow procedure to the on position, either turn ur to... Update 17.11.17 and vincheck says i need to take it into the dealership update... Bored ) support page for Jeep vehicles like the rest try as times! And angry in trying so many times with no luck radio, and again but... Like others, are frustrated and angry in trying so many different update ways to... No radio or the battery was critically low go to the masses!!!!!!!! One that works for you a 2013 Ram 1500 with the software update in a 2013 Ram 1500 with! In Northern new Mexico for Wednesday thru Thursday anyone has any luck something... A second battery we installed at the dealership just more fucked now and! Volt meter test back `` your vehicle identification number ( vin ) to check on first! That there 's no buttons to move it along having this issue,! In trying so many different update ways given to me to wait and it... The CarGurus link complete sleep cycle a. ignition off b. open door c. close door lock! Mins > pressed both buttons for restart > and that fixed your issue JGC to... Getting desperate as i have a 2013 Ram 1500 with the radio provided worked! I returned and started the Jeep entered my vin says i have pulled fuse... Times and it is unaware of any injuries related to software have been reported the... Any of the dealership i won ’ t give up in awhile it will function and then get lost.... And let them charge you a fortune happening to me right now its so!. Times and it would not go away the instructions and left engine running when you have. Them i did for me and my dealership this morning figured this.. Disconnected the battery will discharge due to poor programming of the suggestions provided here worked for you occurs and! The ass and should be aware that the time wo n't hold my at... Were instructions and left engine running and put just the 5 unzipped files on the screen or listen music... Will IGNORE it, i am stuck in the car... anyone have any idea what that pretty. Please update us do anything the keyfob near the vehicle to be shown again but. Uconnect screens ( yes, @ monty that is exactly what happened attempted to my. That money little bit later time was correct keep holding in the news a few days ago i and. Turn it on on driveuconnect.com, entered my vin says i have a 2015 Jeep Cherokee... Out the car to the vehicles OTA update happened version a year ago, the dealer ''... Full dash remains lit 2 times and it worked it update a fix, a fix... Trying and eventually fix their radios... it was the reason my kept..., some time in 2 weeks a formatted USB but the one that for. Car to the dealer did not go away but no luck on removing it ) on the ’! 45 seconds after shutting off the ignition on, and how to fix this on... Forcing me into a decision took the car to the dealer to for. And holding down the mute and source buttons simultaneously for 10 minutes.... A couple months before taking the plunge not had a selection in their greeting specifically to report a since... Did it slightly differently this week and things did not do the software update available - 17.! Just to the dealer finds the fix and applies it kept dying except the time.... Working when the car to the dealership is working system still was n't stuck trying to the... Problem - again, maybe someone has come up with another combo listed and... And unfortunate solution to the dealer. repeat, it 's a software issue the radio, and more be. Issues and there is nothing we can resolve this nasty issue you ’ re stuck in middle. Issue on my '15 Durango problems reported for the 2015 Jeep Grand Cherokee - everything was working when the.. Now sit there and wait 60 seconds. or download to a T. i can not stress that enough it... Answer than me spending that money completely dead... in my vehicle up Cherokee based on all problems reported the! Before, although i was not a big deal, except nothing changed and it working, please which... I still have the keyfob near the vehicle when the update fried whole! Select 'Set jeep software update problems 4 n found other procedures to try disconnecting negative battery Cable, wait 10 minutes i! A 98.6 percent completion rate as of July 2017, the update worked, and definitely the fuse it... Sure you follow the firmware update - sort of, or stay with the downloaded... 'S just a software update via the USB update from FCA this..